Step 1)

Please make a written statement (e-mail, fax or letter) about the withdrawal:

SCHNEIDERS VIENNA Gesellschaft m.b.H. / Online Shop, Herbststraße 6-10, A-1160 Vienna, Austria

Fax: +43 / 1/492 58 26
E-mail: shop@schneiders.company

Step 2)

Please arrange your returned goods only as a free (sufficiently prepaid) package:

SCHNEIDERS VIENNA Gesellschaft m.b.H. / Online Shop, Herbststraße 6-10, A-1160 Vienna, Austria

Step 3) After receipt and inspection of the intact, returned goods the paid purchase price will be refunded immediately

Gender Declaration
The female form is equal to the male form on this website; merely for reasons of simplification, the male form was chosen. Especially in the following terms and conditions, gendering was omitted for reasons of easier understanding and readability. By “the customer” or “the page visitor” basically female and male customers and visitors are meant.

The contract language is German.

Sollte Schneiders Vienna GmbH der Bestellung des Kunden aus irgendwelchen Gründen nicht nachkommen können, wird der Kunde darüber per E-Mail verständigt.

If no other delivery time is expressly agreed, Schneiders Vienna GmbH will deliver within 30 days after receipt of the order at Schneiders Vienna GmbH in the event of a contract.

The selling prices of Schneiders Vienna GmbH do not include the cost of delivery. The selling prices are in euros plus a shipping fee of € 5.95 (delivery to Austria) or € 14.95 (delivery to other EU countries). From an order value of € 75, – the delivery takes place at the expense of Schneiders Vienna GmbH.

In the case of a delivery to a non-EEA country, the consumer shall bear all import and export charges as well as any customs duties and fees and charges.

Unless otherwise agreed, the risk of transport in the case of consumer deliveries is borne by the buyer.

If the consumer is in default of acceptance, Schneiders Vienna GmbH is entitled to withdraw from the contract after setting a reasonable deadline. At the same time Schneiders Vienna GmbH remains entitled to insist on fulfillment of the contract.

An already paid purchase price will be refunded minus the costs incurred by us.

The goods remain our property until full payment.